Andy is Service Delivery Manager at The Harrogate Bus Company, with responsibility for ensuring dozens of buses on its network of routes across the town and beyond continue to provide a safe and reliable service.
Only last month Andy was named as joint winner of the Rising Star 2018 prize at the bus and coach industry’s Route One Awards … and now he’s taken Bronze in the Young Manager of the Year category at the UK Bus Awards, widely seen as the ‘Oscars’ of British buses.
Gold, Silver and Bronze wins at last night’s (Tuesday 20 November 2018) UK Bus Awards set the seal on a highly successful year for the Harrogate-based bus firm’s parent company Transdev Blazefield, which has invested millions of pounds to deliver the highest standards of customer service across hundreds of bus routes from Preston and Manchester to the Yorkshire Coast.
Andy said: “I’m delighted and very proud to be recognised in these prestigious awards – I know how important a reliable service is to every one of our customers, and I always try to look at things through their eyes, by putting the needs of our customers first.
“We have fantastic people in our team and we have great buses to work with, thanks to our relentless programme of investment in new and revitalised vehicles right here in Harrogate and across the North.
“It’s been an exciting year here in Harrogate with the arrival of Britain’s first all-electric bus fleet – we’re creating the country’s first Low Emission Bus Town and there’s nowhere else I’d rather be than right here at the heart of it.”
The Harrogate Bus Company’s CEO Alex Hornby said: “I’m absolutely delighted that Andy has been recognised with a prestigious award for the second time in a matter of weeks. He truly is a rising star in the bus industry, and just like our buses, he has an amazing future ahead.
“We’re very fortunate to have positive and dedicated people like Andy at the heart of our business. Together our teams are looking forward to delivering more success in 2019 and beyond, as we continue to develop our business with customers at the very heart of all we do.”
Customers on The Harrogate Bus Company’s buses also have plenty of reasons to celebrate, with the entry into service this Autumn of eight new high-tech “Harrogate Electrics” single-deck buses. A joint investment of almost £4 million has brought the new buses to the town, after The Harrogate Bus Company became the only bus firm in Yorkshire to win funding of £2.25 million from the Government’s Low Emission Bus Scheme.
Eight of the new vehicles are now in service on three urban routes in Harrogate, making the town the first in the UK to introduce the amazing new buses.
Each of the new buses will be named after a local school in Harrogate, as The Harrogate Bus Company celebrates decades of proud service to the local community, dating back 112 years to 1906 when its predecessors’ buses first took to the town’s streets.
There was more success for parent company Transdev at the UK Bus Awards. Malton-based Coastliner bus driver Adam Davies won the Silver prize in the hotly-contested Top National Bus Driver category, crowning a successful year which saw the service between Leeds, York and the North Yorkshire Coast named as Britain’s Most Scenic Bus Route in a nationwide online poll.
Meanwhile another Transdev subsidiary, The Burnley Bus Company, took the Gold award in the Putting Passengers First category for its ground-breaking ‘Make My Mainline’ market research programme, which inspired the key features of a £4.5 million fleet of 30 new top-of-the-range buses in the East Lancashire town – the company’s biggest ever investment in Lancashire.
The Blackburn Bus Company’s engineering team was also shortlisted for the title of Top National Bus Depot, the first time the team has made it to the finals of the UK Bus Awards.
Chairman of the UK Bus Awards, Mark Yexley, said: “For Transdev Blazefield’s companies and team members to be recognised with these three awards is impressive. We would like to congratulate the whole team on their outstanding achievement, from everyone at the UK Bus Awards.”
The UK Bus Awards are sponsored by many of the leading names in the nation’s bus and coach industry. The Putting Passengers First award is sponsored by Coach and Bus 2019, while the Top National Bus Driver prize is sponsored by Volvo, with the Young Manager of the Year Award supported by the Chartered Institute of Logistics and Transport.